PRIVACY POLICY

ABQ Fingerprinting

Effective Date: October 25, 2025

Last Updated: October 25, 2025

Introduction

ABQ Fingerprinting ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fingerprinting and background check services at our locations throughout New Mexico, including our partnership location at HTM Security Services in Las Cruces.

By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

When you schedule an appointment or use our services, we collect:

Full legal name
Date of birth
Social Security Number
Current and previous addresses
Phone number
Email address
Government-issued identification details
Payment information

Biometric Information

Fingerprints: Digital and/or card-based fingerprint images captured during your appointment
Fingerprint quality data
Associated biometric identifiers

Purpose-Related Information

Depending on the service requested, we may collect:

Employment application information
Immigration/naturalization details
Professional licensing information
Security clearance documentation
Adoption or foster care application details
Firearms purchase information

How We Use Your Information

We collect and use your information for the following purposes:

Primary Purposes

Background Check Processing: Submit fingerprints and associated information to federal and state agencies (FBI, ATF, FDLE, USCIS, etc.) for criminal history record checks
Service Delivery: Process your fingerprinting appointment and provide requested services including:
- FBI background checks
- ATF EFT (Electronic Fingerprint Transmission)
- FDLE fingerprinting
- Live Scan services
- FBI Apostille services
Appointment Management: Schedule, confirm, and manage your fingerprinting appointments
Communication: Contact you regarding appointment status, results, or service updates
Payment Processing: Process payments for services rendered
Record Keeping: Maintain records as required by federal and state regulations

Legal Authority

Information collection is authorized under:

Title 28, United States Code (U.S.C.) Section 534
Privacy Act of 1974, Title 5, U.S.C. Section 552a
Title 28, Code of Federal Regulations (CFR), Section 50.12
State statutes pursuant to Public Law 92-544
Presidential Executive Orders
Federal and state regulations governing fingerprint-based background checks

FBI Privacy Act Statement

Authority: Collection of your fingerprints and associated information is generally authorized under 28 U.S.C. 534. Supplemental authorities include federal statutes, state statutes pursuant to Pub. L. 92-544, Presidential Executive Orders, and federal regulations.

Voluntary Submission: Providing your fingerprints and associated information is voluntary; however, failure to do so may affect the completion or approval of your application for employment, licensing, security clearance, or other purposes.

Principal Purpose: Your fingerprints and associated information may be provided to the employing, investigating, or otherwise responsible agency, and/or the FBI for the purpose of comparing your fingerprints to other fingerprint repositories (including civil, criminal, and latent fingerprint databases).

FBI Retention: The FBI may retain your fingerprints and associated information in the Next Generation Identification (NGI) system after the completion of your application. While retained, your fingerprints may continue to be compared against other fingerprints submitted to or retained by NGI.

Routine Uses: During processing and for as long as your information is retained in NGI, your information may be disclosed pursuant to your consent and without your consent as permitted by the Privacy Act of 1974 and all applicable Routine Uses published in the Federal Register. Routine uses include, but are not limited to, disclosures to:

Employing agencies (governmental or authorized non-governmental)
Agencies responsible for employment, contracting, licensing, and security clearances
Local, state, tribal, or federal law enforcement agencies
Criminal justice agencies
Agencies responsible for national security or public safety

How We Share Your Information

Authorized Disclosures

We share your fingerprints and personal information with:

Federal Agencies:
- Federal Bureau of Investigation (FBI)
- Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)
- U.S. Citizenship and Immigration Services (USCIS)
- Department of State (for Apostille services)
- Other federal agencies as authorized by your application
State Agencies:
- Florida Department of Law Enforcement (FDLE)
- New Mexico state agencies as authorized
- Other state agencies as required by your application
Partner Locations:
- HTM Security Services (Las Cruces)
- Beyond Mail and Print (Rio Rancho)
- C and J Drug Screening (Roswell)
- DMV Title Experts (Santa Fe)
- 9 to 5 Ship and Print (Taos)
- Other authorized fingerprinting service locations
Requesting Organizations:
- Your prospective or current employer
- Licensing boards
- Educational institutions
- Adoption agencies
- Other organizations authorized by your application

Legal Requirements

We may disclose your information when required by law, court order, or legal process, or to:

Comply with federal or state regulations
Respond to lawful requests from public authorities
Protect our rights, privacy, safety, or property
Enforce our terms and conditions

Data Security

We implement appropriate technical and organizational security measures to protect your personal information and fingerprints, including:

Encrypted Transmission: Fingerprints are transmitted to government agencies using secure, encrypted channels
Secure Storage: Physical and digital records are stored in secure, access-controlled facilities
Limited Access: Only authorized personnel have access to your information
FBI Compliance: Our systems and procedures comply with FBI Criminal Justice Information Services (CJIS) Security Policy
Regular Audits: Periodic security assessments and compliance audits

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

Our Retention

Appointment Records: Retained for business and legal compliance purposes as required by federal and state law
Fingerprint Images: May be retained temporarily for quality assurance and potential resubmission purposes
Payment Records: Retained in accordance with financial record-keeping requirements

FBI Retention

The FBI may permanently retain your fingerprints and associated information in the Next Generation Identification (NGI) system. While retained in NGI, your fingerprints may continue to be compared against other fingerprints submitted to or retained by the system.

Your Rights

Right to Access

You have the right to:

Request information about what personal data we hold about you
Obtain a copy of your FBI Identity History Summary by submitting fingerprints and a fee to the FBI
Information about this process is available at: https://www.fbi.gov/services/cjis/identity-history-summary-checks and https://www.edo.cjis.gov

Right to Challenge FBI Records

If you believe your FBI criminal history record contains inaccurate or incomplete information, you have three options:

Option 1: Contact the Contributing Agency Contact the state or federal agency that submitted the information to the FBI. For state information, contact your state's Identification Bureau. For federal information, contact the original arresting agency or court.

Option 2: Electronic Challenge to FBI

Go to https://www.edo.cjis.gov
Follow the steps under "Challenging Your Identity History Summary"
Receive a response electronically or by mail

Option 3: Written Challenge to FBI Mail your written request with supporting documentation to:

FBI CJIS Division Attention: Criminal History Analysis Team 1 1000 Custer Hollow Road Clarksburg, WV 26306

Your written request should clearly identify the inaccurate or incomplete information and include copies of supporting documentation (such as court records).

Right to Correction

You have the right to:

Request correction of inaccurate personal information
Complete incomplete records
Be afforded a reasonable amount of time to correct or complete records before denial of employment or benefits based on information in your criminal history record

Right to Be Informed

You have the right to:

Receive written notice of the procedures for obtaining changes to your FBI criminal history record (28 CFR 16.34)
Be informed of how your information will be used, shared, and retained
Receive this Privacy Policy and FBI Privacy Act Statement

Right to Report PII Breach

If you believe your Personally Identifiable Information (PII) has been compromised, you have the right to report the incident to the FBI:

Phone: (304) 625-2000
Mail:

FBI CJIS Division Attention: Criminal History Analysis Team 1 1000 Custer Hollow Road Clarksburg, WV 26306

Authorized Use Expectation

You have the right to expect that officials receiving your criminal history record will:

Use it only for authorized purposes
Not retain or disseminate it in violation of federal statute, regulation, executive order, or rules established by the National Crime Prevention and Privacy Compact Council

Cookies and Online Tracking

Our website may use cookies and similar tracking technologies to:

Maintain your session during online appointment booking
Remember your preferences
Analyze website traffic and usage
Improve user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites (such as government agency sites for checking application status). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without appropriate authorization. Fingerprinting services for minors require parental or guardian consent and presence.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to request deletion of personal information
Right to non-discrimination for exercising your rights

Note: We do not sell your personal information to third parties.

Service Locations

ABQ Fingerprinting operates at multiple locations throughout New Mexico, either directly or through trusted partner locations. All locations adhere to the same privacy and security standards outlined in this policy.

Main Office - Albuquerque

Wyoming Professional Building

3620 Wyoming Blvd, Suite 117 Albuquerque, NM 87111 Phone: 505-414-1787 or 877-340-8822 Hours: Monday-Friday 8:00 AM - 6:00 PM (Closed 2:00 PM - 3:00 PM)

Partner Locations

Las Cruces - HTM Security Services

1065 S Main Street, Suite B Las Cruces, NM 88005 Phone: 575-524-6904 Hours: Monday-Friday 9:00 AM - 5:00 PM

ABQ Fingerprinting operates in partnership with HTM Security Services. HTM Security Services provides the physical space and support services while ABQ Fingerprinting provides the LiveScan equipment and technical expertise.

Rio Rancho - Beyond Mail and Print

4405 Jager Drive, Suite C4 Rio Rancho, NM 87144 Phone: 505-464-1136 Hours: Monday-Friday 9:00 AM - 5:00 PM | Saturday 10:00 AM - 2:00 PM

Roswell - C and J Drug Screening

207 N Union Ave, Suite B Roswell, NM 87507 Phone: 575-623-9098 Hours: Monday-Friday 8:00 AM - 5:00 PM (Closed 11:00 AM - 1:00 PM)

Santa Fe - DMV Title Experts

3494 Zafarano Drive, Suite A Santa Fe, NM 87507 Phone: 505-428-0980 Hours: Monday-Friday 9:00 AM - 5:00 PM

Taos - 9 to 5 Ship and Print

710 D Paseo Del Pueblo Sur Taos, NM 87571 Phone: 575-751-1313 Hours: Monday-Friday 9:00 AM - 5:00 PM

All partner locations operate under the ABQ Fingerprinting brand and follow the same privacy, security, and service standards. Your information is protected equally regardless of which location you visit.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

Material changes to how we use your fingerprints or personal information will be communicated through:

Prominent notice on our website
Email notification to registered users (where applicable)
Posted notice at our service locations

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

ABQ Fingerprinting - Main Office
3620 Wyoming Blvd, Suite 117
Albuquerque, NM 87111

Phone: 877-340-8822 (Toll-Free) or 505-414-1787
Email: info@abqfingerprinting.com
Website: www.abqfingerprinting.com

Additional Locations:

Las Cruces (HTM Security Services): 575-524-6904
Rio Rancho (Beyond Mail and Print): 505-464-1136
Roswell (C and J Drug Screening): 575-623-9098
Santa Fe (DMV Title Experts): 505-428-0980
Taos (9 to 5 Ship and Print): 575-751-1313

For complete addresses and hours for all locations, see the "Service Locations" section above.

For inquiries regarding FBI criminal history records, please contact the FBI CJIS Division using the contact information provided in the "Your Rights" section above.

Consent and Acknowledgment

By using our fingerprinting services, you acknowledge that:

You have read and understood this Privacy Policy
You consent to the collection, use, and disclosure of your information as described
You understand your fingerprints may be retained in FBI databases and compared against other records
You have been provided the opportunity to review and challenge your FBI criminal history record
You understand the authorized uses and routine disclosures of your information

For service-specific disclosures and terms, please refer to the applicable service agreement provided at the time of your appointment.